On May 5, the electronic Official Personnel Folder (eOPF) system will improve. The system houses the electronic version of your official personnel
folder and provides access to your individual OPF forms and information
through the Internet. The system will go down on Friday, May 2 at 8 p.m. and return for use on Monday, May 5 at 8 a.m. Here are some new features:
Security Questions—When you log into the improved eOPF system for the first time, you will be guided to the security question area, where you will be asked to choose six security questions and provide the answers for future identity verification. There are two sets of questions: personal questions
will be used to verify your identity when you reset your password or request your eOPF ID; and help desk verification questions will be used to verify your identity when you contact the eOPF help desk. All six questions you choose must be unique; if you do not choose and answer them, you will be unable to access your eOPF.
Password Reset—The password reset function has been improved. When you log into eOPF, enter your eOPF ID and password. Remember, the first time you log in you will be required to select your security questions before you can access eOPF. If you forgot your eOPF ID, you no longer have to go to the HHS Employee ID Lookup web site. Now you can request your eOPF ID without leaving the system. You will need the last 5 digits of your SSN, the first 4 letters of your last name and your date of birth. One of your previously
selected security questions will be displayed. If all the information you provide is verified, your eOPF ID will be displayed on the screen. If no security questions are on file and/or the information you entered is invalid, you will be contacted by the eOPF help desk or instructed to contact them.
My Profile—A My Profile feature has been added to better organize your information. The Emergency Data, Change Email Address, Change Password,
Preferences and the newly added Change Security Questions tabs can now be found by selecting the My Profile button. When you select the My Profile screen, you will be taken to the General Preferences area. In the previous
version of eOPF, only HR users had the General Preference area; now all eOPF users will have access to this function. It is recommended that users accept the default settings for General Preferences.
Be sure to log onto https://eopf.nbc.gov/hhs/ soon to set up your new log-in information and to choose and answer your security questions. If you still have questions about eOPF, check out http://hr.od.nih.gov/HRSystems/
eOPF/default.htm. For more questions about eOPF, contact the help desk at 1-866-275-8518 or via email at eOPF_hd@telesishq.com.