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Vol. LXII, No. 12
June 11, 2010

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Keep Your Appointments, Urges DPSAC

With little time left for NIH to meet HHSís June 30 badging deadline, the Division of Personnel Security and Access Control (DPSAC) is appealing to employees, contractors and affiliates who are still making their enrollment (identity proofing, photo and fingerprinting) appointments or HHS ID badge pickup appointments to make sure they keep their appointments. One of the biggest challenges facing DPSAC is moving the current 13 percent no-show rate to zero; no-shows are individuals who make an appointment but fail to show up or to reschedule their appointment.

Also, for those who have been sponsored by their administrative officer and have yet to make an enrollment appointment, DPSAC suggests they make their appointment as soon as possible, as slots are filling up.

When someone fails to show for his/her appointment without rescheduling, that 20-minute appointment slot goes unused. DPSAC is urging individuals who know they cannot make their scheduled appointment to go back to the web link provided in their email and reschedule. Alternatively, individuals can call DPSAC to give them a heads up that they canít make their scheduled appointment, especially when something comes up at the last minute. Rescheduling assures that the original appointment will be vacant, hopefully in time for someone else to use it.

To alert DPSAC that you canít keep an enrollment appointment, call (301) 496-0051; to alert DPSAC that you canít keep a badge issuance appointment, call (301) 451-4766.

DPSAC has doubled enrollment and badge issuance capacity at its Clinical Center South Lobby stations, expanded capacity for Wednesday evening appointments (from 5 to 8 p.m.) at its Bldg. 31 locations (badge enrollment: Rm. 1B03; badge issuance: Rm. B1A26) and streamlined the interactions with enrollers and badge issuers to ensure that individuals are in and out within the allotted 20 minutes.

Individuals should be aware that they can still make appointments at Executive Plaza North, Rockledge II, Fernwood, NCI-Frederick and main campus. The hours and locations for all enrollment and badging stations are posted at NIHRecord Icon

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