|OHR’s Trish Wimsatt, Branch G chief, with HR Clinic schedule sign
The Office of Human Resources held its first HR Clinic on June 21 at the Natcher Conference
Center. The event brought more than 400 members of the NIH administrative community together for a day of free, interactive training classes on a variety of HR topics.
Attendees chose from 20 sessions on 13 topics, everything from Title 42 and HR IT systems to benefits and retirement planning.
In addition, IC administrative staff had the opportunity to meet one-on-one with professionals
from various OHR divisions at tables in the Natcher atrium devoted to such topics as: classification, NIH Training Center, Civil, Global Recruitment and others. The stations provided an opportunity for participants to ask questions
and connect names with faces, all in a one-stop location.
Between classes, the Natcher atrium was abuzz with questions being answered and networking
going on among NIH’s administrative and human resources communities.
These interactions were a main goal of the HR Clinic. “Supporting the NIH science mission requires not only educating administrative staff, but also strengthening their working relationships
with each other and with OHR,” said Trish Wimsatt, OHR Branch G chief and lead organizer of the event.
Wimsatt emphasized the importance of the “Fish Philosophy” themes: Play, Make Their Day, Be There and Choose Your Attitude. Fun, positivity and inclusiveness are all a part of the philosophy.
|HR Clinic attendees fill the room for a training session.
|Wimsatt (l) and Valerie Gill, director, Client Services Division
“We wanted participants to be engaged while learning to create an atmosphere of energy and passion to enhance their experience and be more educated to do what they love to do, even if at the moment they may not be doing exactly what they love,” Wimsatt explained.
Participation began even before the day of the event. The ICs serviced by Branch G were involved in planning the clinic from the start. Their input allowed OHR to tailor content specifically to their requests.
HR Clinic registration table in the atrium of Natcher Bldg.
Photos: Phil Lenowitz
The preparation appears to have paid off. Survey feedback from clinic attendees has been positive. One said, “I enjoyed the sessions, they were great and informative—
a great resource to use as I outreach and network with individuals on behalf of NIAID.”
“Customer service and creating a strong, positive relationship between OHR and the ICs staff is a key goal for OHR’s Client Services Division,” said Valerie Gill, director of the division. “The clinic is one of many strategies we implemented this year to enhance customer satisfaction. After hearing the feedback from the participants at the clinic, I’m pleased to say we have achieved our goal.”
OHR Director Chris Major echoed that sentiment. “The response to the HR Clinic
has been great,” she said. “We look forward to pursuing more initiatives that focus on strengthening our relationships with our customers.”—John Grill.