NIH Record - National Institutes of Health

Starbucks Marketplace Opens in CC

People checking out the new Starbucks Marketplace in the CRC atrium
A Starbucks Marketplace opened on Jan. 12 in the Clinical Research Center atrium. The new expanded eatery offers coffee, espresso, frappuccinos and a full complement of hot and cold beverages as well as hot meals, freshly baked pastries and snacks to go.

Photo:  Credit Debbie Accame

Clinical Center visitors, patients and staff can now enjoy a Starbucks Marketplace in the Clinical Research Center atrium. The marketplace opened on Jan. 12, offering coffee, espresso, frappuccinos and a full complement of hot and cold beverages. If you’re hungry, the marketplace offers a full selection of food options—from on-the-go hot meals, “better-for-you” snacks and kid-friendly favorites such as apple straws and protein bars, to Georgetown Cupcakes and other freshly baked pastries, muffins and cookies. In a rush? Multiple full-service registers and new self-service kiosks provide speedy service for appetites in a hurry.

The concept, brought to NIH by Eurest Dining Services in partnership with the Office of Research Services’ Division of Amenities and Transportation Services, replaces the former Au Bon Pain space. A preliminary test phase allowed the team to assess the new facility, gain customer feedback and make final changes before the grand opening on National Wear Red Day, Feb. 2. With a full lineup of new features and flavors, the grand opening offered heart-healthy product samples and tastings available to support individual wellness goals.

Acting ORS Director Tim Tosten said the launch was a result of listening to customers. “They asked for it—we listened,” he said. “We anticipate the Marketplace will become a popular destination point, with quick, convenient and healthy options to service one of the busiest locations on our campus.”

Eurest Regional Vice President Ritu Dewan shared the enthusiasm. “We are so excited to be able to introduce this new concept into our service portfolio, as this program will drive great guest participation and satisfaction,” she said. “We are confident that this move will provide significantly better options to meet the needs of the NIH community.”

For more information, contact John Crawford, program manager, NIH Food Services, Retail and Concession Programs, (301) 402-8180 or crawfj@mail.nih.gov.

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