McGowan Named ORS Director
Colleen McGowan is the new director of NIH’s Office of Research Services. She comes to ORS from the Clinical Center, where she most recently served as executive officer. In this capacity she oversaw hospital administrative operations for a 2,000-person workforce including human resources and workforce management, patient support services, nutrition, emergency management, social work, spiritual care, medical logistics, housekeeping, facilities infrastructure and space management for the 870,000-square-foot hospital.
McGowan previously served as deputy chief operating officer overseeing acquisition activities and as senior administrative officer for many clinical departments since 2001. She has also served on many trans-NIH groups, including chair of the management intern subcommittee and co-chair of the NIH human resources advisory committee.
Prior to her long history with the CC, McGowan was a Medical Service Corps officer in the U.S. Air Force, working as director of Regional USAF/VA Joint Ventures and director of managed care at David Grant U.S Air Force Medical Center in California. She directed all managed care activities for a 38,000-patient population, including benefits, marketing, enrollment and claims payments related to health plans.
McGowan was also an administrative fellow with Johns Hopkins Hospital, where she worked for the vice president for administrative services and the director of international services. Earlier in her career, she served as chief financial officer/human resources director at Hill Air Force Base in Utah.
She has a bachelor of science in business administration from the University of North Carolina at Chapel Hill and a master’s degree in health care administration from U.S. Army-Baylor University.