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Response from Office of Research Services
Admittedly, Elevator 10 in Building 10 has been out of service for some time now. Unfortunately, ORF still does not have an estimated return to service date. The needed repair(s) are extensive and require coordination efforts between several outside parties that continue to be unresolved. We recognize the inconvenience this outage may cause our customers and will continue to seek a resolution that restores service as quickly as possible.
In the meantime, the location of Elevator 10 is within close proximity of 4 additional units servicing the same floor levels with the exception of the B3 Mezzanine level. Elevator units 6, 7, 8 and 9 are available for use and are fully accessible further north of the same corridor.
Again, we understand the inconvenience this may cause to our end user and apologize for the extensive outage.
For updates on the status of these repairs, visit the 58000.nih.gov website and enter the ticket number M31345182. ORF will be placing signs at the elevator on each floor in the near future.