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This Week in History

March 8, 2019

Negotiator Discusses How to Navigate Conflict

Christian stands smiling

Kwame Christian

Photo: Marleen Van Den Neste

The very thought of confrontation often makes our flight response kick in. We tend to dread or outright avoid potentially difficult conversations. The reality, though, is that they’re inescapable. Conflict is everywhere. Luckily, there’s a skill to negotiating well and it starts with looking at conflict not as a threat, but as an opportunity.

Approach any negotiation with the belief that it’s a skill we can learn and improve upon, said Kwame Christian, a lawyer and director of the American Negotiation Institute. 

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