The Integrated Time and Attendance System (ITAS) transition to smart card login took place on July 2. An HHS ID badge (PIV card) and personal identification number (PIN) are now required to access ITAS instead of a username and password.
Try logging in with your HHS ID badge and PIN so that any issues can be resolved before you need to conduct business in ITAS. If you cannot access ITAS, you will not be able to enter leave requests, sign in or out for credit hours or overtime, verify your timecard before it is sent for payroll or approve leave or timecards
If you have trouble logging in, contact the NIH IT service desk at (301) 496-4357 or submit a ticket online at http://itservicedesk.nih.gov/support.
In order to log in with your HHS ID badge and PIN, you will need: An HHS ID badge; a smart card reader; your 6, 7 or 8 digit PIN; and active digital certificates.
Do I have to renew my PIN every 60 days like my password?
No. Your PIN never expires. You only change your PIN if you forget it or if you want to change it.
What do I do if I have forgotten my PIN?
If you have forgotten your PIN you can reset it at a Lifecycle Workstation near you: www.ors.od.nih.gov/ser/dpsac/badge/Pages/lifecycle.aspx.
How do I renew my digital certificates?
For guidance on renewing your digital certificates, you can find steps in the “How to Renew Your Digital Certificates” guide posted at www.ors.od.nih.gov/ser/dpsac/Pages/Continued-Implementation-of-HSPD-12.aspx.
What if I do not have an HHS ID badge?
If you are waiting for your badge to be issued, you will receive a temporary exemption and be able to log in with your username and password until you receive your HHS ID badge. If you will not be issued a badge, you will receive a permanent exemption and be able to log in with your username and password.