A new food services contract for the Bethesda
campus promises healthier food choices, ecofriendly
utensils, renovated cafeterias and
even a Starbucks and Cosi.
The Bethesda Campus Food Contract
was awarded to Eurest Dining Services, a
division of Compass Group USA. Under a
no-cost performance-based contract, Eurest
will continue to operate five cafeterias (in
Bldgs. 10—B1 and ACRF, 31, 35 and 45) and
two coffee bars (Bldg. 10 CRC and Bldg. 35).
The contract is for 5 years, with two 5-year
options to extend at the government’s discretion,
based on performance. The new contract
officially began on June 14.
There will be new, healthier food options,
as the contract includes the addition of a
second full-time registered dietitian on the
Eurest staff. Menus will include more local
produce and better reflect the international
composition of the NIH community.
You may have already noticed new compostable
utensils and food service supplies,
demonstrating NIH’s commitment to green
and sustainability initiatives. These components
were written into the new contract.
The newest aspects of the partnership are
the renovations and rebranding that will take
place over the next 5 years. Eurest will begin
renovations in Bldg. 10 and Bldg. 45 around
December 2015. Plans include a Starbucks in
the north lobby of Bldg. 10 to replace Au Bon
Pain, a rebranding of Bldg. 45 into a Cosi and a
major redesign of Bldg. 10’s B1 cafeteria. Future
plans could include renovations to the cafés in
31, 10 ACRF and 35. These makeovers will offer
innovative food concepts, competitive prices,
nutritious options and an updated look.
Planning for the new contract started
more than 3 years ago when the Division
of Amenities and Transportation Services,
Office of Research Services, assembled a food
team consisting of both internal members and representatives from the institutes and
centers. The selection was made after a review
process lasting 18 months.
The food team collected feedback from
customers, surveyed regional food service
suppliers, reviewed other recently awarded
food contracts similar in scope, conducted site
visits and researched relevant federal requirements
and HHS policies.
Seven proposals from food service providers
were received. A technical evaluation
panel reviewed and scored the proposals
and conducted site visits to local facilities
operated by the proposers. Final panel review
was held in April, when consensus was
reached to award the contract to Eurest.
If you have questions about the contract
process, contact John Crawford of DATS,
email@example.com or (301) 402-8180. For
more information and updates about NIH
food/concession services, visit